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Discussing Options


Report of Contact: 1/9/97

Name of Client: Richard Marks
Contact made: [_] Home [_] Office [X] Phone [_] Other
Date: 1/9/97
Contact with: Rich

PURPOSE:

ACTION TAKEN:

 Appointment canceled due to inclement weather.  Client rescheduled for 1/28/97. at 9:30

Signed: TIM STOCKNER


Report of Contact: 1/28/97

Name of Client: Richard Marks
Contact made: [_] Home [_] Office [X] Phone [_] Other
Date: 1/28/97, 9:10
Contact with: Rich

PURPOSE: cancel appointment

ACTION TAKEN:

Client called to cancel today's appointment.  He indicated "It's just too cold to get out today."  He will be rescheduled.

 

Signed: TIM STOCKNER


Report of Contact: 2/11/97

Name of Client: Richard Marks
Contact made: [_] Home [_] Office [_] Phone [X] Other
Date: 2/11/97, 12:30
Contact with: Rich

PURPOSE:

ACTION TAKEN:

Clint did not keep scheduled appointment.  No call or contact.

Signed: TIM STOCKNER 


Report of Contact: 2/25/97

Name of Client: Richard Marks
Contact made: [_] Home [_] Office [X] Phone [_] Other
Date: 2/25/97, 8:05 am
Contact with: Rich

PURPOSE: to cancel client's appointment

ACTION TAKEN:

I called the client's home to let him know VRC was sick and was unable to come in to the office this morning and would need to reschedule his appointment.  I received his answering machine.  I left the message and told the client that we would send him another appointment letter.

Signed: Bailey Ghan, Secretary.

 

-----------------------------------

 


Report of Contact: 3/13/97

Name of Client: Richard Marks
Contact made: [_] Home [_] Office [_] Phone [X] Other
Date: 3/13/97, 11:45 am
Contact with: Rich

PURPOSE:

ACTION TAKEN:

Clint did not keep appointment.  No call or contact.

Signed: TIM STOCKNER


Meeting 4: Rich and Tim Discuss Options

April 2, 1997

Tim: Hi Rich, come on in.

Rich: Hi.

Tim: So we are going to talk about your situation. The job you had found didn't last.

Rich: Right.

Tim: Do you know what happened?

Rich: Not really. They had told me that I wasn't closing enough contacts... you know, getting donations... and that I needed to improve my follow-up, but I was doing that. And they said I had a good voice for the job, that I was good on the phone. So I guess I just wasn't pushing hard enough, or they didn't think I was.  It's kind of hard, though, you know. I like to get along with people, and pushing so hard... it's not really me.

Tim: Well that's OK. Sometimes it takes a while to learn what kinds of things we can or can't deal with in a job. Everybody goes through that.  So how long were you on the job, all totaled?

Rich: About 2 weeks.

Tim: And how did you feel about it while you were there? Did things go OK? Were you having any trouble with showing up on schedule? That is sometimes a problem for people who haven't worked full-time in a while.

Rich: Yeah, sometimes it was hard. I mean, I could get it, but it was kind of, well, strange having to dress for work and be there on a set schedule and all. Sometimes I would get kind of tired and just be ready to leave, but I had to stay 'till the end. And things would get kind of hectic, with everyone talking and it was hard to concentrate.

Tim: Do you think that had anything to do with losing the job?

Rich: I don't know. They didn't say anything about it, but...

Tim: But that was several months ago, so tell me what you have been doing since then.

Rich: Well, I've been having some more trouble with my hip, so that has kept me kind of occupied. The doctor has had me on some medicine for that. And, I don't know, hanging out.

Tim: But you've been able to live OK? Housing and food haven't been a problem?

Rich: No. The social security benefits and money from the city's Temporary Services cover that. That's one reason I haven't been trying too hard to find another full-time job, because it would stop my benefits and I don't think I would get as much money from a job.

Tim: Let me ask you this: do you think you still want to look for a job? You've missed a few meetings, so I was wondering if you wanted to maybe close the case file for now.

Rich: No, I think I'd like to keep going. I would like to work, I just... that wasn't the job for me.

Tim: So if the right job came along, say a "dream job", just right for you, then you would want to do that full time?

Rich: Sure. If it was, you know, the right job and everything. And if the pay was good so I could give up the benefits.

Tim: Have you done any looking in the past few months?

Rich: Yes, I've been trying. I put in an application two weeks ago with this temp services place. I used to do some work for them a couple of years ago, so I stopped by there and put in an application. But I haven't heard back from them.

Tim: Have you been looking in the paper and things?

Rich: Sometimes. Some days I just don't have time to get to it.

Tim: It seemed like the Job Readiness Training and the Job Club were doing pretty well for you at Medallion. Do you think it would help to do some more of that? Maybe give you a little more structure?

Rich: Well, I kind of got... I felt like I pretty much knew everything they were trying to teach, after the first month or so, you know. I went through the interview simulations and how to fill out the applications and such. So I don't know that going back there would do anything for me.

Tim: So you feel  like you have gotten as much from the Job Readiness Training as you are going to get?

Rich: Yeah, pretty much.

Tim: Do you want to just keep trying that part of it... hunting for a job... on your own? And then, when you get a prospect we can see if you need any supports, like job coaching or accommodations?

Rich: That would work. I think that would be good...

Tim: Let me tell you about another support you might get from Medallion. They have a program called Work Adjustment Evaluation. This is simple a way to look at whether the adjustment to working full time might be a problem for you. You talked a little about how it felt kind of strange at first, which is natural... but this is a way to sort of test those things out and see if you need any extra help for, say, organizing your morning so that getting in on time isn't a problem, or knowing how to find out the expectations of a job are, sort of the "unwritten rules" of work. Does that sound like it might be useful for you to do?

Rich: Sure, that sounds like it might help.

Tim: We would do the evaluation, very much like we did the Vocational Evaluation, and then, depending on whether there were any problems, we could look at some training on that. It's kind of a way of heading off problems before they crop up. And it can be a useful way to check things for people who haven't had a full time job in a while.

Rich: OK.

Tim: Good. Then I will write up an authorization for that. I'm also going to change your case to status 24, which means we are kind of putting the immediate job-seeking services on hold for a little while, and we will being doing this instead. That gives you time to keep looking for a job on your own, but we won't be trying to do the job club or job readiness. How does that sound?

Rich: OK.

Tim: So I'll contact the folks at Medallion and set up the Work Adjustment Evaluation. Then you can get in touch with them and schedule the specific dates when you want to go in for that.

Rich: OK  


Report of Contact: 4/2/97

Name of Client: Richard Marks
Contact made: [_] Home [X] Office [_] Phone [_] Other
Date: 4/2/97, 9:15 am
Contact with: Rich

PURPOSE: case discussion

ACTION TAKEN:

Action taken: VRC met with client to discuss his current Vocational Rehabilitation case.  Client recently completed job readiness training services at Medallion Enterprises unsuccessfully.  The client was temporarily employed as a tele-marketer, however, after two weeks on the job he was released because he was told by his employer that he was not aggressive enough.  Client indicated that he did not mind the work, however, he believes that telemarketing is not the type of work that he would like to do.  The client informed VRC he does not want to jeopardize his Social Security benefits and therefore he is essentially only seeking part-time employment.  The client indicated he does not want to return to Medallion for JRT services because it appeared that Medallion was pushing him toward food service work and the client is not interested in food service at all.  Client also feels that he knows how to seek employment and therefore, again, he is not interested in JRT services at Medallion.  He has tried putting in applications with a temporary service here in town, however, he has been unsuccessful at that also.  Client is able to provide for his daily needs with his Social Security benefits and housing assistance provided through the Temporary Services Program.  Client did not indicate that he would like to close his Vocational Rehabilitation case and VRC indicated that the client may benefit from a period of WAE.  The client and VRC agree that perhaps some more career exploration would be beneficial and therefore the client was quite receptive to the idea of returning to Medallion for WAE services.  Client informed VRC that he has a difficult time handling stress and he would like to find a job that he considers to be low or no stress and one, again, that will not jeopardize his Social Security benefits.  Client did indicate that if the dream job, as he put it, were to come along then he would not worry about Social Security benefits, however he does not envision having employment that is going to provide him with a better living than what he currently experiences.  He does have some incentive to try to find part-time employment that will help him stay busy.  Besides the client's emotional disorders, he still complains of hip pain that limits his ability to stand, walk, climb stairs, and etc.  As stated previously, VRC believes that the client may benefit from a period of WAE, therefore VRC will contact Medallion and schedule the client for this service.  The client's case will be place in 24 status and therefore the WAE can be authorized.

NEXT ACTION:

 VRC will place case in status 24 and schedule WAE accordingly.

Signed: TIM STOCKNER


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